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Scheduling
The Eceptionist solution supports all scheduling activities and processes with its
Schedule Manager module. Eceptionist’s Schedule Manager is the most sophisticated
Internet-based patient scheduling product in the marketplace and is in use throughout
the world.
The Eceptionist Schedule Manager enables healthcare organizations to manage all of their
appointments, tests, procedures and events via the Internet in real-time – 24 hours a day,
7 days a week. Schedule Manager also manages and schedules related resources, such as
operating and examination rooms and medical equipment.
With an automated patient confirmation and reminder system that uses email, text messaging,
faxing, and hard copy messages to confirm appointment times, dates and locations, Schedule
Manager can help increase productivity by reducing missed and lost appointments.
To increase patient involvement in their treatment, Schedule Manager can also be interfaced
with medical content providers to provide patients with informational sheets regarding
their conditions and scheduled procedures when appointments are made.
With Schedule Manager, healthcare organizations have the option to control the entire
scheduling process – or to permit patients and/or third party referrers varying degrees
of access via the Internet.
Using Schedule Manager, physicians and their offices are able to book appointments, tests,
and procedures for their patients with other physicians within the healthcare network.
This “any-to-any” booking functionality allows for maximum flexibility and gives medical
professionals and call center specialists a better awareness of what is available. This
awareness gives patients greater choice and allows them to be treated sooner. Schedule
Manager permits medical professionals to determine when and where they will be available
for patient examinations.
Eceptionist’s Internet-based platform permits all users access to the same information
in real-time – regardless of their physical location. Consequently, Eceptionist can also
be used as a “virtual patient service center,” eliminating the need for service center
operators to be housed in the same facility.
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