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Press Release

FOR IMMEDIATE RELEASE
10 August 2004

MEDWAY NHS TRUST BEGINS USE OF E-CEPTIONIST® SERVICE


Gillingham, England and Houston, Texas – Medway NHS Trust has signed a contract with E-Ceptionist, Inc. for the use of the E-Ceptionist Telehealth Manager.

The E-Ceptionist Telehealth Manager will be used by Medway to run the tele-dermatology program at the Trust.

E-Ceptionist allows Medway’s staff to book dermatology appointments and manage the e-health process between the general practitioners, nurses, dermatologists (consultants) and patients in the Trust region, thereby reducing the waiting period for such consultations.

Medway NHS Trust Chief Executive, Andrew Horne, emphasized the speed with which the solution was delivered: “It was less than a week from the day we first contacted E-Ceptionist to the day they completed the installation of the system and the training of our staff. It was a remarkably smooth process at an affordable price.”

“E-Ceptionist allows Medway to greatly reduce the Trust’s dermatology waiting lists while delivering the highest quality care to the Trust’s patients,” said an E-Ceptionist representative.

“Medway joins our other UK customers as they bring their waiting lists into compliance with NHS requirements. We are honored to assist them in achieving this important objective.”

Medway NHS Trust (www.kentandmedway.nhs.uk) serves a population of 360,000 people in the Medway and Swale areas. The main focus of Medway NHS Trust is running acute hospital services from the Medway Maritime Hospital at Gillingham for the local population. The Trust is also responsible for a neonatal intensive care unit that is a centre of excellence, and an integrated ENT (Ear, Nose and Throat) audiology and orthodontic service for the population of North Kent. Employing some 3,300 staff, the Trust has an annual budget of over £100 million.

E-Ceptionist, Inc., (www.eceptionist.com), is a privately held company located in Houston, Texas. E-Ceptionist® is dedicated to improving the efficiency and reducing the costs of healthcare organizations through the development of its E-Ceptionist e-health platform, its state-of-the-art EPR, and its four operating modules: Case Manager, Disease Manager, Schedule Manager and Telehealth Manager. E-Ceptionist, Inc. provides service in multiple languages to customers throughout the world.

E-Ceptionist’s customers include the United States Military, the National Health Service in the United Kingdom and TelBios in Italy.

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