ENTERPRISE SCHEDULE MANAGER

State of Healthcare Today

Providing healthcare entails significant scheduling challenges when considering patients' and providers' time. Juggling appointments, tests and procedures, subsequent appointments, beds, admissions, surgeries, equipment assignments and coordination of collaborative sessions is generally time consuming and inefficient. Currently, scheduling tends to lack coordination between providers with information processed manually or semi-automatically. Even in those situations where some automation has been accomplished, rarely can information be accessed by anyone outside of the immediate organization. Scheduling processes today do not allow for the interconnection of health advocates nor consider the patient experience, effort duplication and inefficiencies of the healthcare providers.

Scheduling Efficiency

Streamlined scheduling is now possible. Eceptionist’s Extra Enterprise Schedule Manager supports tactical and strategic scheduling. Enterprise Schedule Manager gives a network of organizations the ability to manage all of its appointments, tests, procedures, resources and events using the Internet in real time – every hour of every day. All human, physical and equipment resources can be effectively managed and strategically scheduled using Eceptionist’s Enterprise Schedule Manager. Enterprise Schedule Manager can be deployed to manage resources centrally, de-centrally or a combination of both ensuring maximum control and return on its resources. Enterprise Schedule Manager is the most sophisticated Web-based scheduling product in the marketplace. Enterprise Schedule Manager is used by large and small organizations successfully around the world. With Enterprise Schedule Manager, healthcare organizations have the option to control the entire scheduling process or to permit patients and/or third parties controlled access via the Internet.

Ease of Use

Employing Eceptionist’s Enterprise Schedule Manager, physicians and clinics are able to book appointments, tests, and procedures for their patients with other physicians in the healthcare network. This "any-to-any" booking functionality offers medical professionals and call center specialists improved availability awareness. The resulting knowledge offers patients greater choice and reduced and leveled wait times.

Increased Productivity and Real Time Access

With an automated patient confirmation and reminder system that utilizes email, text messaging, automated call reminders, faxing and hard copies to confirm appointment times, dates and locations, Eceptionist’s Enterprise Schedule Manager increases productivity by reducing missed and lost appointments. Real time updates and notifications of available resources, equipment, procedures, and facilities are available to all permitted parties. This awareness increases productivity and utilization rates and allows for agile management of appointment cancellations enabling more timely patient care. Enterprise Schedule Manager supports multiple facilities, time zones, services and languages.

Delivering Results

Enterprise Schedule Manager simplifies and enhances the management and scheduling of resources, facilities and equipment while optimizing the use of limited clinician time and costly healthcare facilities.