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When WellPoint sought to create
America's most advanced telemedicine program, they turned to the Eceptionist
scheduling service to power their nationwide system.
When Fortune Magazine's Most Admired Health Care Company, WellPoint (NYSE: WLP) sought to
create the nation's leading telemedicine program, they faced a problem. Never before had
a major telemedicine program been created with a fully automated scheduling system.
WellPoint realized that in order to effectively schedule appointments between hundreds
of sites in the United States, a solution had to be found that would allow the scheduling
to be done over the Internet in real-time at low cost. WellPoint's due diligence led them
to Eceptionist and the solution to their problem.
Eceptionist enables the telemedicine program to shift away from the traditional "hub and
spoke" model to a "virtual Web" network in which any primary care site can link to any
available appointment time at any specialty hub. This allows the health plan and
participating providers to maximize the utilization and benefit of telemedicine.
Continued: A Reliable Service >>
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