Eceptionist partnered with Your Doctor Program, LLP (YDP) and the University of Texas School of Health
Information Sciences to manage the project. This partnership is now recognized as the Houston Medical
Network. The core platform for the Houston Medical Network is the Eceptionist platform.
Eceptionist was implemented within hours of the partnership being formed. The solution was set up initially
at the George R Brown Convention Center, Astrodome, Reliant Arena and the Disaster Recovery Center with subsequent
set up at different clinics around the city of Houston.
Eceptionist was initially used to capture evacuee information including demographic, patient, housing and
discharge information. Following the initial capture of information, Eceptionist was used to manage the
evacuee information and processes associated with delivering healthcare to these patients in and around the
city Houston. A summary of how Eceptionist was used to manage the situation is included below:
Clinic Management– Clinics in Houston that are providing services to the evacuees can use
Eceptionist to manage their clinic schedules.
Centralized Scheduling - Eceptionist can be used by individual clinics as well as the centralized
call centers to assist the evacuees in getting their appointments scheduled at the clinics around Houston.
With YDP and Eceptionist, authorized participants in the network will have the ability to see a view of
what clinic resources are available to ensure that evacuees are seen and treated quickly creating better
accountability in healthcare.
Reporting – Administrators can use Eceptionist to track all of the information captured during the healthcare
process and use YDP’s best practices to improve healthcare.
Telehealth Services –YDP has a telemedicine platform enhanced by Eceptionist’s Telehealth Manager that can be
used by some of the clinics that are participating in the relief effort.