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Overview
In late August 2005, Hurricane
Katrina blasted the Gulf Coast of the United States. Louisiana and the Mississippi coast received a
significant amount of wind and flood damage. This damage forced thousands of people from their homes.

Problem
With the devastation brought on by Hurricane Katrina, thousands of evacuee’s were left homeless and without
medical care. Temporary clinics were set up in Houston, Texas to address the medical needs of these displaced
evacuees.
With tens of thousands of Evacuees arriving in Houston on a daily basis some obvious health care concerns came
to light. One of the largest problems that resulted in this mass exodus was the lack of critical information
to make informative medical decisions. More specifically evacuees needed potentially life threatening health
care concerns addressed.
Some examples are included below:
Healthcare Needs – There were no patient records. As such, there was no way to know what the patients/evacuees
immediate and ongoing health needs were. Some patients/evacuees were unsure of what medication they were on or
unable to identify what their illness was.
Ease of Use – With various crisis centers being staffed by volunteers who often changed daily, an intuitive
system was a must.
Continued: Serving The Local Market >>
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