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Overview
This UK based hospital complex is using Eceptionist
as the operating system for its tele-dermatology operation. The web-based system provides functionality
ranging from appointment scheduling to the creation of a clinic record complete with diagnostic quality
dermatology images. Medway NHS Trust also uses Eceptionist to manage all of the administrative functions
(reminder letters, automatic reminders, follow-up letters, etc.) associated with the tele-dermatology process.
The Medway NHS Trust has been a customer since July 2004.
Problem
Like many hospitals in the UK, Medway NHS Trust has a shortage of qualified dermatologists.
As a result, patients must endure lengthy waits before they can be examined and diagnosed by
a consultant. In addition, these lengthy waits were outside of the national NHS targets for
access to services, to which all NHS providers have to comply.
Medway NHS Trust knew what the problem was, but it needed to find a solution that could be
implemented quickly and would provide all of the features and functionalities required to
securely handle sensitive patient data whilst fulfilling the requirements of the access
targets and clinical standards.
Continued: Serving The International Market >>
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713.520.6688
713.520.6785
